Privacy Policy

Last Updated: 18 FEB 2024

Buno Coffee (ABN 63665884962)
Website: bono.com.au

1. Collection of Personal Information

We may collect personal information from you when you visit our website, make a purchase, create an account, subscribe to our newsletter, participate in surveys or promotions, or otherwise interact with us. The types of personal information we may collect include:

Name
Contact information (e.g., email address, phone number, shipping address)
Payment information
Order history
Preferences and interests
Feedback and reviews

2. Use of Personal Information

We use the personal information we collect for various purposes, including but not limited to:

Processing and fulfilling orders
Communicating with you about your orders, inquiries, and account
Providing customer support
Sending promotional emails and newsletters (you may opt-out at any time)
Improving our products, services, and website
Conducting market research and analysis
Complying with legal requirements

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

Service providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
Legal requirements: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

4. Security of Personal Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

6. Your Rights

You have certain rights regarding your personal information, including the right to:

Access: Request access to the personal information we hold about you.
Rectification: Request correction of any inaccurate or incomplete information.
Erasure: Request deletion of your personal information, subject to certain exceptions.
Restriction: Request restriction of processing of your personal information in certain circumstances.
Objection: Object to processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
Data portability: Request transfer of your personal information to another party in a structured, commonly used, and machine-readable format.

7. Changes to this Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at:

Email: info@buno.com.au
Phone: 1300 261 157
Postal Address: 5/116 CROCKFORD STREET, NORTHGATE, QLD, 4013.

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Thank you for choosing Buno Coffee.